Customer Reviews

“We've been in our home 30 years and have worked with many repair services. These folks are among the best - professional, knowledgeable, and they actually care about doing the job right.”

“As a single homeowner, I appreciate finding a company I can trust completely. They never try to upsell unnecessary services. Just honest assessments and quality repairs. Refreshing.”

“From the initial phone call to the completed repair, the experience was seamless. They scheduled at my convenience, arrived when promised, and the technician was courteous and efficient. This is how service should be.”

“Living in a more rural area, finding qualified technicians for our high-end appliances was always challenging. Finally found a company that comes to us promptly and has the expertise these appliances require.”

“They repaired our refrigerator and dishwasher on the same visit. Both had been giving us problems for weeks. Efficient, professional, and reasonably priced. Already recommended them to neighbors.”

“The warranty on parts and labor gave me peace of mind. When I had a follow-up question weeks later, they were helpful and responsive. That kind of customer service is rare these days.”

“We've renovated our kitchen twice and each time relied on them for appliance installation support and subsequent maintenance. Consistent quality over years of service. Trustworthy company.”

“Our Viking refrigerator wasn't maintaining temperature properly. The technician was thorough in diagnosing the issue, explained our options, and completed the repair same day. Kitchen was left spotless. Very impressed.”

“After a disappointing experience with another company, I found these professionals. Night and day difference. They actually listened to the symptoms I described, diagnosed correctly, and fixed our Viking range properly the first time.”

“The star burners on our Thermador cooktop weren't lighting properly. The technician had specific experience with Thermador and knew exactly what to check. Fair pricing and excellent workmanship. Will definitely call again.”

“Called in a panic when our oven stopped working the morning of Thanksgiving. They prioritized us and had it fixed in time for dinner. Above and beyond service. Forever grateful.”

“Our freezer stopped working on a Friday evening with hundreds of dollars of food inside. They came out Saturday morning and saved everything. Emergency service that actually delivers. Worth every penny.”

“The ice maker in our Sub-Zero hadn't worked properly in months. Another company said we needed a new unit. These technicians diagnosed the actual problem, ordered the correct part, and fixed it for a fraction of replacement cost. Honest and skilled.”

“We've used them three times now for our Sub-Zero and Wolf appliances. Each time the service has been exceptional. They're clearly experts in high-end appliances - not like the general repair services that don't understand these premium brands.”

“Our Sub-Zero stopped cooling the night before a dinner party for 20 guests. They came out within hours and had it working perfectly. The technician was professional, explained everything clearly, and even gave us tips for maintaining our unit. Absolutely saved our evening.”

“Our Sub-Zero wine storage unit wasn't maintaining proper humidity. The technician understood exactly how critical this is for wine preservation. Careful, knowledgeable repair. Our collection is safe.”

“Our Wolf range is the heart of our kitchen, and when two burners stopped igniting, I was worried. The technician arrived on time, had the parts needed, and completed the repair in under two hours. Professional from start to finish.”

“I was concerned about letting anyone work on our Wolf oven - it was a significant investment. These technicians clearly knew exactly what they were doing. They even noticed another potential issue and addressed it before it became a problem.”

“Our Miele dishwasher was showing an error code and other companies couldn't figure it out. These technicians diagnosed it immediately and had it running perfectly. They really understand European appliances.”